You can contact us by email to [email protected] or by telephone on 01670 330130, our customer services team are available 9am to 5pm, Monday to Friday.
Delivery options and cost details can be found by clicking on the Shipping Information link in the HELP section at the bottom of our website.
If an item you have ordered is out of stock we will inform you of this by email and you will not be charged for the product.
*Please Note DPD Next Day is a Monday to Friday delivery service if you require your order to be delivered on a Saturday or Sunday please choose DPD Saturday or DPD Sunday delivery option.
Orders placed after 5pm on a Thursday will be processed on a Next day service, which would mean delivery will be due on a Monday, the Saturday delivery option should be selected if you require your goods earlier .
All Delivery options and cost details can be found by clicking on the Shipping Information link in the HELP section at the bottom of our website
All orders are dispatched on a fully tracked service, the tracking number will be emailed to you once your order has been processed.
Contact the support team in the first instance – [email protected] – quoting your order number as the reference.
We offer an instant loyalty scheme which means discounts and free delivery (on orders over £50) will be available to you, offering you savings from your very first order.
For more information please visit our HOME page.
If you are new to vaping, we have put together a comprehensive step by step guide to help you get started, please click on BEGINEERS GUIDE TO VAPING on our HOME page.
We also have a Live Chat function available 9am to 5pm Monday to Friday staffed by experienced and highly knowledgeable vapers who can help point you in the right direction.
Should you wish to add to or amend your existing order, please contact our customer services team on [email protected] / 01670 330130, please have your order number ready, the team will advise you if the change is possible along with any additional costs.
The Customer Services team are available 9am to 5pm, Monday to Friday.
We accept the following payment methods; Visa, Mastercard, Maestro, Visa Electron,
Contact the support team for the full postal address – [email protected]
Further information can be found by clicking on our Terms and Conditions link at the bottom of our website, Your Rights section.
We offer discounts and special offers to you from your very first order, including discounts on Mix and Match options on ALL e-liquids, any brand, any flavour and any strength.
For more details, please visit our HOME page.
Every single one of our e-liquids advertised on our website have been tested by our product staff and each one comes with a full description on our website.
We also have a Live Chat function available 9am to 5pm Monday to Friday staffed by experienced and highly knowledgeable vapers who have tested every product
We have put together a comprehensive step by step guide to help you with all aspects of vaping, please click on BEGINEERS GUIDE TO VAPING on our HOME page.
We also have a Live Chat function available 9am to 5pm Monday to Friday staffed by experienced and highly knowledgeable vapers who can help point you in the right direction.
